Questions & Answers

FAQ
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Find quick answers to the most common questions about our menu, ordering, delivery, pickup, payments, and restaurant services.

01. Ordering

Browse our products, choose the items you want, add them to your cart, then proceed to checkout to enter your delivery or pickup information.

If your order has not started preparation yet, please contact us as soon as possible and our team will do their best to help you update it.

Yes. You can add order notes during checkout. Please note that special requests are subject to availability and restaurant approval.

02. Delivery & Pickup

Yes. Delivery is available in supported areas. Delivery fees and estimated delivery time are shown during checkout based on your selected location.

Yes. Choose Pickup during checkout and your delivery address will not be required. You can collect your order directly from the restaurant once it is ready.

Delivery time may vary depending on your location, order size, restaurant workload, and traffic conditions. An estimated time can be displayed with your order.

03. Payments

Available payment methods may include cash on delivery, card payment, or other supported payment options shown on the checkout page.

Yes, when an active coupon is available. Enter your coupon code in the cart before checkout and the discount will be applied if the coupon is valid.

04. Menu & Food

We focus on fresh ingredients, carefully prepared meats, vegetables, herbs, spices, and signature marinades to deliver consistent quality and flavor.

Visit our Shop page to view available products, categories, prices, discounts, and product options.

Still Have a Question?

If you could not find the answer you were looking for, our team is ready to help. Contact us and we will get back to you as soon as possible.

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